FAQ

May

About Cooperative Energy Company

What does Cooperative Energy Company do?

Cooperative Energy Company provides reliable propane, fuel, lubricants, and energy services for homes, farms, and businesses across Northwest Iowa and Southwest Minnesota. We’re locally owned, community driven, and proud to power the people who keep our region moving.

Where are you located?

Our headquarters is in Sibley, Iowa, with several convenience store and fueling locations throughout the area — including Boji Junction, Jackrabbit Junction, Wildkat Junction, Junction 86, Hartley Junction, Blueline Junction, and Interstate Junction.

Fuel & Propane Services

Do you deliver propane and fuel to homes and farms?

Yes! We offer convenient propane and fuel delivery for residential, agricultural, and commercial customers. You can choose scheduled delivery, automatic refills, or call-in service.

How do I become a propane customer?

It’s easy — just give us a call or fill out the New Customer Form on our website. We’ll help you set up your account, schedule a tank inspection, and get your first fill delivered safely and efficiently.

What should I do if I smell propane or suspect a leak?

Leave the area immediately and call 911 or your local fire department. Once you’re safe, contact Cooperative Energy Company so our technicians can inspect your system.

Billing & Accounts

What payment options do you offer?

We offer several convenient ways to pay — online, by phone, by mail, or in person at our offices or C-store locations. We also offer budget billing plans to spread costs evenly throughout the year.

How do I sign up for paperless billing?

Log in to your online account or contact our customer service team, and we’ll help you make the switch to paperless statements.

Can I check my balance or delivery history online?

Yes, our Customer Portal lets you view your account details, delivery records, and make secure payments anytime.

Safety & Equipment

Do you install propane tanks and fuel equipment?

Yes. Our certified technicians install and maintain tanks, lines, and monitors for homes, farms, and commercial properties. We also perform safety inspections and leak checks.

How often should I have my propane system inspected?

We recommend an annual inspection for residential and agricultural systems to ensure safety and efficiency.

C-Store Locations

Which convenience store locations do you operate?

Cooperative Energy Company operates multiple Cenex-branded Junction stores across Northwest Iowa and Southwest Minnesota — including Boji Junction, Wildkat Junction, Hartley Junction, Jackrabbit Junction, Junction 86, Blueline Junction, and Interstate Junction.

Do your stores serve food?

Yes! Many of our Junction stores offer hot pizza, breakfast sandwiches, coffee, snacks, and more — including our full-service Blue Line Restaurant in Worthington, MN.

General Questions

How can I contact Cooperative Energy Company?

You can reach us at (712) 754-3636 or through our Contact Us page. We’re always happy to help with your propane, fuel, or service needs.

Why choose Cooperative Energy Company?

Because we’re more than a supplier — we’re your neighbors. We believe in reliable service, fair pricing, and supporting the rural communities we call home.